EXTENDED PEACE OF MIND
When your manufacturer’s warranty is nearing expiry, you can protect your investment, and continue to enjoy the same benefits, with a specialised Land Rover Extended Warranty.
WHAT'S INCLUDED
Your Extended Warranty will cover Land Rovers up to ten years/100,000 miles from time of purchase. It includes mechanical and electrical failure defects to all most factory fitted components and certain consequential failures. You benefit from unlimited claim liability up the purchase price of the vehicle in aggregate, unlimited mileage cover and MOT Insurance.
Your Extended Warranty will cover Land Rovers up to ten years/100,000 miles from time of purchase. It includes mechanical and electrical failure defects to all most factory fitted components and certain consequential failures. You benefit from unlimited claim liability up the purchase price of the vehicle in aggregate, unlimited mileage cover and MOT Insurance.
ADDITIONAL BENEFITS
Under the terms of the Extended Warranty, you can claim reimbursement for car hire while your Land Rover is being repaired. The warranty also covers your vehicle while it is outside the United Kingdom for up to 60 days during the warranty period. If you sell your vehicle privately, the benefits can be transferred to the new owner. If you own a Land Rover that's still within the three-year manufacturer's warranty, get in touch with your Land Rover retailer to continue to receive the benefits of your Extended Warranty for an additional period. All additional benefits are subject to terms and conditions.
REASSURANCE FOR ALL YOUR ADVENTURES
Your Land Rover is designed to take you almost anywhere, and our specialised warranties protect your investment while you enjoy the drive.
Terms and Conditions
*Warranty exclusions
While your warranty is as robust as your Land Rover, it doesn’t cover all items, such as those subject to adjustment or replacement during normal service or maintenance operations. Likewise, it won’t cover repair or replacement required as a direct result of:
- Normal wear and tear
- Failure to properly maintain the vehicle in accordance with Land Rover's maintenance schedules and service instructions
- Refilling or topping-up with incorrect fuel, e.g. petrol used instead of diesel
- Failure to use Land Rover specified parts or fluids (or parts of equivalent quality)
- Damage resulting from neglect, accident, or improper use
- Unauthorised modifications of the vehicle or parts (modifications outside of Land Rover specifications)
Other exclusions
Your Land Rover warranty isn’t liable for inconvenience, loss of transport, lost time or any other incidental or consequential damage that you, or anyone else, might incur as a result of a defect that is covered.
Extended warranty can only be purchased whilst your vehicle is covered under its original warranty.
Position with regards to Jaguar Land Rover Approved & Extended Warranty, SMART & Asset Protection products - Covid-19
The following information confirms the position regarding extraordinary circumstances that may occur during a ‘lockdown’ period relating to Covid-19. For the avoidance of doubt, a period of ‘lockdown’ is a period during which Government advice, guidelines or instructions are that other than essential workers the public should remain at home, avoid travelling and should only leave home for restricted activities. Once any Government restrictions are lifted, normal processes will apply.
ASSET PROTECTION
No change in policy. Customers continue to benefit from the cover in the event of the vehicle being declared a total loss or stolen and the underlying motor insurance policy operates.
SMART
Customers should notify the administrator of a potential claim in accordance with the terms of their policy booklet. The claim will be recorded, and a repair carried out as soon as it can be scheduled post lockdown. In some circumstance’s customers will be returning vehicles under PCP arrangements before the repair can be carried out. In those circumstances, the administrator will make a contribution towards the cost of the cosmetic repair, in accordance with its normal schedule of costs.
Jaguar Land Rover MOT Warranty & Insurance
The UK Government has announced an extension of up to 6 months if a MOT expires on or after 30 March 2020. We will automatically extend the MOT policy to ensure that customers are able to benefit from their MOT policy at the time that the MOT takes place, in accordance with the guidelines issued by the Government.
Jaguar Land Rover Approved & Extended Warranty
Customers who have a warranty expiring during lockdown will be, or will have been, contacted by Jaguar Land Rover Warranty Administration (JLRWA) to arrange for renewal of that policy. The only exception will be customers who have chosen not to receive communications from JLRWA offering renewal.
Outside of the UK, or in the UK where the warranty administrator has been unable to contact a customer, customers should contact their retailer to arrange for renewal of a warranty. If the retailer is not available, customers should contact the JLRWA who will be pleased to record the requirement and arrange for the retailer to provide the warranty once the retailer is open. Contact details for the JLRWA are detailed in the policy book and listed in this document.
In some circumstances, we require a vehicle to have a multi-point inspection prior to the warranty being purchased. Where a customer has an existing warranty or has a warranty that has just expired in lockdown and the customer has been unable to contact the retailer, and where the vehicle has been serviced in accordance with the manufacturer’s service requirements, or within the period of grace detailed below, we will waive the requirement for the multi-point inspection.
Customers who identify a fault with their vehicle and who have a policy in force are advised to contact the JLRWA on the number shown below. They will record the details of the fault and the customer will be able to progress the repair, once the repairer is able to diagnose the fault and schedule the work. Vehicles should not be driven in an unroadworthy condition.
If the vehicle has a fault, the customer must contact the warranty administrator immediately for advice. Failure to do so may invalidate a claim.
It is a requirement of the warranty that the vehicle normally follows the manufacturer recommended service schedule. JLRWA usually allows a period of grace of up to one month 1,000 miles beyond that scheduled date. During a period of lockdown, we will double that period of grace to two months 2,000 miles.
Land Rover Warranty Administration – 0344 573 8055
JLR SMART Administration – 0344 573 8203